top of page
Serene view of trees from the bottom


Are you looking for trustworthy landscaping services in New Romney and surrounding areas like Ashford, Tenterden and Folkstone? Look no further than Trees R Us Ltd. We offer various tree surgery services, including crown raising, tree thinning, crown reduction, tree felling, and more. If you have any questions, please refer to the common questions below. However, if you still have any concerns or queries, please don't hesitate to contact us. Our team is always ready to help you with anything you need!

  • How Can You Obtain A Quote?
    After contacting us via phone, email, or submitting an enquiry form, we'll schedule a convenient on-site meeting to discuss the required work and provide recommendations. Following this, we'll send you a detailed quote via email or mail, and we await your contact for further discussion or clarification.
  • Is There Insurance Coverage?
    Indeed, we are covered by a £5 million public liability insurance policy.
  • What Happens To The Waste?
    All waste is processed at our yard with our waste carrier's licence. Wood is transformed into firewood logs, while wood chips are utilised for various landscape gardening projects. Any suitable timber can be processed for firewood or left on-site upon client request and cut into logs as needed.
  • What Are The Payment Options?
    Upon completing our services, we accept payment via cheques, cash, or bank transfers. Payment is never requested before the work is finished.
  • How Many Crew Members Can I Expect?
    Depending on the job's size and nature, we always work with at least two individuals to adhere to health and safety regulations.
  • Typical Starting Time?
    We typically arrange an estimated starting time with our clients beforehand, usually commencing work around 08:30.
  • What Sort Of Access Do You Require?
    During our first visit to the site, we assessed the necessary access for our planned operations. Our fleet of vehicles includes tracked wood chipping machines and 4x4 cherry pickers, providing flexible on and off-road access as required.
  • Do I Need Permission?
    Permission is mandatory for trees protected by a tree preservation order (TPO) or within a conservation area. There are exceptions, such as if the tree is dead, dying, or poses a danger.
  • How Can I Confirm The Need For Permission?
    If uncertain, Trees R Us Ltd can liaise with the local council after an initial site visit. We handle any necessary applications and follow through on the process.
  • Can I Prune My Neighbour's Trees?
    Though each case may differ, you can trim overhanging trees to your boundary. Access to your neighbour's trees may be required, necessitating their consent. We're happy to communicate with them on your behalf.
  • Can Trees Cause Subsidence?
    Indeed, trees can lead to subsidence, varying depending on their location and the soil they're rooted in.
  • What Are The Costs Involved?
    Given the unique nature of each job, costs can vary. With our efficient machinery at Trees R Us Ltd, we strive to complete tasks quickly and effectively, ensuring competitive rates.
  • How Far Will You Travel?
    We serve a radius of approximately 25 miles from Hamstreet, situated just outside Ashford, Kent.


bottom of page